PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.  

Welcome to our website, which is owned by CAROLYN WALKER trading as Functional Wellness (referred to on this Site as “we”, “our” or “us”). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern functionalwellness.com.au’s relationship with you in relation to your use of this website. If you wish to purchase any of our goods or use any of our services on this Site, these same conditions apply. 

The content of the pages of this website is for your general information and use only. It is subject to change without notice, including these terms and conditions. We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of this Website. 

All articles, information, products, programs, events and advice found on this site are intended as information only and are not intended to diagnose, treat, cure or prevent any disease or health condition. Information contained within this site is not equivalent to receiving a consultation with a qualified practitioner and should not be treated as such. Functional Wellness takes no responsibility for actions or decisions made by individuals. Functional Wellness advises guidance from a qualified and experienced healthcare practitioner for expert advice and treatment tailored to your individual needs. 

Neither Functional Wellness, our practitioners, staff nor any third parties provide any warranty or guarantee as to the timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular or individual purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  

Functional Wellness Clinic Appointments 

We understand that sometimes it is necessary for you to change your appointment. 
You have the option to cancel or reschedule your booking at any time up until 24 hours prior to your consult. If you do not cancel or reschedule your booking within 24 hours of your appointment 50% of the consultation fee will be charged. 

You are responsible for recording your appointment in your diary and calculating your local time conversion. 

Please note:  all consultation appointments with Carolyn Walker are booked in Melbourne, Australia, eastern standard time and charged in AUD. 

Payment 

You agree to pay the purchase price specified on the website at the time that you place your order for the purchase of a product, program or ebook, and any applicable shipping charges based on the shipping options selected by you. All amounts are stated in Australian dollars. All purchase prices include Australian GST (where applicable). 

You must pay for the Product online by credit card or PayPal account. Your payment will be processed upon receipt of your order. 

Returns Policy 

Please note we don’t offer refunds for our virtual or in-person events, ebooks, or programs. You are welcome to transfer your ticket to someone else if you can no longer attend – please advise us of this so we can update our records.  

If an event cannot be conducted at the planned venue due to circumstances beyond our control, a reasonable alternative will be provided which may include, but is not limited to, an event at a different location within a reasonable distance to the original planned venue, or a virtual event. Attendees will be notified in advance in the unlikely event that this occurs. 

Our purchasing terms and conditions include a return policy. If you are not entirely satisfied with one of our products please contact us on (613) 98665355 or get in touch via the form on our contact page. Where appropriate we will issue you with a refund or replacement for faulty goods. Gift voucher purchases are non-refundable and cannot be exchanged for cash. 

If the item you wish to return is faulty, we will either require photo proof of the faulty item or provide you with a stamped, self-addressed post pack in which to return it. Once the faulty item is received, you will be offered a full refund or store credit, whichever you prefer. Any refunds will be transferred back to the original payment method, eg. your credit card (via PayPal), PayPal account or store credit. 

If you change your mind on a purchased item, you will be given a credit to the same value once the item has been received by us. Any shipping costs incurred will not be refunded. Please ensure you use a trackable or signed-for delivery service such as registered post, as we cannot credit your account until the item has been received. Please note: Credits are valid for 1 year from the date of issue, unless specified otherwise.  

Intellectual Property 

All intellectual property on this Site, including without limit, the text, graphics and copyright works is owned by Functional Wellness (or our relevant content supplier). We are the exclusive owner of all rights in the compilation, design and layout of this Site. 

Right to use Site and Content 

You may access, view and print the content on this Site provided you only use that content for informational, non-commercial purposes and any print reproduction includes a prominent acknowledgement of our rights in the relevant content. We do not permit the information on this Site to be duplicated elsewhere online, as the major search engines penalise websites with duplicate content and such duplication may be detrimental to both us and you.  

Information Disclaimer 

All content within the Site is provided for general information only, and should not be treated as a substitute for the professional advice of your own health care professional. Always consult your own qualified and competent health care professional if you’re in any way concerned about your health. We are not responsible or liable for any diagnosis made by a user based on the content of the Site. We do not advocate, support or promote random acts of self-prescription of any goods based on information found on this site. A consultation with a qualified practitioner is the only way to be absolutely sure any prescription is accurate and appropriate for individual circumstances. 

All Liability Excluded 

To the extent permitted by law: All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Site or the content on or accessed through it; and We will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Site or the content on or accessed through it. You may have rights or remedies which are not excluded nor limited by the above. 

Although we have tried to ensure the content on this Site is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it. We do work to correct any errors or inaccuracies brought to our attention within a reasonable time frame. In particular, although we have tried to ensure that the prices stated on the site are correct, we do not guarantee the accuracy of any listed price, as these are subject to change by our suppliers and as such we will not be bound to sell you any product or provide you any service or program at an incorrectly listed price. For any issues regarding price please contact us. 

Third Party Websites 

This Site may contain links to third party websites. These websites have not been prepared by us and are not controlled by us. They are provided for your convenience as references only. We are not liable for the contents of any external internet sites listed or linked to from the Site, nor do we endorse any commercial product or service mentioned or advised on any of the sites. Link to any external site does not imply that we check, endorse, approve or agree with third party websites this Site links to.  

Privacy Policy 

Our Privacy Policy governs the collection, use and disclosure of your personal information by us. The Privacy Policy forms a part of these terms of use and should be referred to in conjunction with these Terms and conditions. 

Jurisdiction and Governing Law 

This Site and content have been prepared in accordance with the requirements of Australia law. These terms of use and any matters or disputes connected with this Site will be governed by Australia laws and will be dealt with by Australia courts.